Creating and preserving affordable housing – with passion and purpose.
Our cultureJoin our knowledgeable and mission-focused team of professionals dedicated to creating, preserving and managing permanently affordable homes in BC.
Community Land Trust (CLT) is the social-purpose real estate developer owned by British Columbia’s co-operative housing sector. We champion housing solutions that create, preserve and steward permanently affordable homes for people and households of all ages, incomes, abilities, ethnicities, sexual orientations and gender identities.
Aligned with the purpose and goals of the Co-operative Housing Federation of BC, our team of skilled industry professionals is focused on creating, preserving and advocating for co-operative communities residents are proud to call home.
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Building Manager
Location
Vancouver, British Columbia (Hybrid)
Application Deadline
Ongoing
Description
Community Land Trust (CLT) is a social purpose real estate developer creating permanently affordable housing solutions for people, with a focus on co-operative housing. We currently hold a portfolio of over 2,400 homes and commercial spaces valued at over $1.25 billion across Metro Vancouver, the Fraser Valley, and Vancouver Island, with many more under construction and active development.
Our team of skilled industry professionals is focused on creating and advocating for inclusive communities that residents are proud to call home.
Purpose of the Position
The Building Manager is responsible for the day-to-day management and maintenance coordination of the housing co-operative. They are the first on-site point of contact and respond diligently and expeditiously to all inquiries, concerns or emergencies that occur during regular business hours. They are also responsible for carrying out policies and procedures determined by the Board of Directors and as directed by the co-op representative(s).
Skills & Abilities
Experienced computer user, with an emphasis on MS Word, MS Excel, MS Outlook and Windows
Excellent interpersonal skills, including judgement, tact, integrity and patience
Demonstrated ability to communicate effectively with spoken and written English with the goal of achieving results and resolving conflict
Strong time management and organization skills
Effective problem solving and critical thinking skills
Reliability, accuracy and attention to details
Ability to maintain confidentiality and a professional business demeanor
Experience working with multi-unit residential buildings is considered an asset; includes a strong focus on effective communication with residents and contracted maintenance personnel
Strong knowledge of building systems and project coordination experience is considered an asset
Demonstrated knowledge of co-operative governance is considered an asset
Education & Experience
Degree or diploma in Business Administration, Real Estate Management, or Property Management or equivalent experience in a related field
Requirements
If required, the ability to work on-site and/or remotely during hours that are outside of the regular workweek (i.e. statutory holidays, weekends and evenings.) This includes being available for on-call building emergencies and after-hours emergency rotations, to facilitate the move in and move out process, and to fulfill other operational requirements.
Ability to attend Annual General Meetings, evening board meetings and other educational events when necessary
Ability to meet intensive and changing deadlines
Flexibility to work on-site in the office of multiple housing co-operatives with frequent activities and travel in and around the Burnaby and Coquitlam areas
Access to a vehicle is required
Key Responsibilities
Effectively and accurately communicate information between the co-op Board of Directors and the appropriate CLT team
Responding to member/residents inquiries and complaints with the goal of resolving matters in a timely manner
Maintaining records and preparing correspondence and notices
Ensuring effective arrears management, including but not limited to the collection of housing charges
Processing member payments, including electronic payments and cheque deposits
Facilitating the month-end process by accurately recording and processing transactions and submitting to the accounting team
Preparing and presenting monthly management and maintenance reports to the co-op’s Board of Director
Assisting the Board by addressing inquiries or concerns that pertain to co-op rules, procedures, operating agreements, budgets, and any other documents
Preparing annual corporate filing and reporting to the municipality
Advertising vacant units and filling the vacancies
Maintain AP/AR
Undertaking credit checks, completing income verifications and administering petty cash fund
Attending the Annual General Meeting (AGM) of the co-operative, board meetings, and other evening meetings or events as necessary
Overseeing and supervising the Co-op Administrative Assistant
Performing other duties as appropriate
Maintenance Coordination
Receiving and coordinating building maintenance work orders for member/resident units
Processing work orders for unit inspections
Coordinating access to units between members/residents and the CLT’s building management team
Participating in emergency maintenance co-ordination during regular working hours, in the absence of other staff, and during scheduled after-hours emergency rotations.
Compensation
$63,750 – $75,000/year. Salary commensurate with experience. Additionally, we offer a comprehensive benefits package including retirement and education allowances.
Established by the Co-operative Housing Federation of BC (CHF BC), CLT is a non-profit social purpose real estate developer creating permanently affordable housing solutions for people, with a focus on co-operative homes. We currently hold a portfolio of 2,400 homes and commercial spaces valued at over $1.25 billion across Metro Vancouver, the Fraser Valley, and Vancouver Island, with many hundreds more under construction and active development.
Our team of skilled industry professionals is focused on creating and advocating for inclusive communities that members and residents are proud to call home.
Purpose of the Position
Reporting directly to the Executive Director, and supporting three senior managers, this position will increase the efficiency of CLT’s business operations by working with all departments to improve systems and promote cross-functional team dynamics. Representing the CLT’s operations, they will liaise with CHF BC’s subsidiaries to align internal office systems, risk management, IT systems, human resources, planning, and communications. As the business operations manager, you will make sure that all operations run smoothly and align with sound business practices and take the lead in engaging senior managers to implement improvements.
Qualities and Experience
This is an incredible opportunity for someone who is not afraid to tackle challenges and enjoys collaborating with different groups to come up with common solutions. CLT is growing and we expect our portfolio to exceed 3,500 homes in the next three years. The successful candidate will be personable, outgoing and adaptable with a keen eye on detail and risk management front of mind.
The ideal candidate for this position must be an organized individual with a proven ability to multi-task, problem-solve and prioritize challenging workloads independently.
Education and Experience
The successful candidate will have a post-secondary degree in business administration or other relevant discipline, and five or more years of in a senior administrative role in finance, legal, real estate, insurance or comparable sector.
Skills and Abilities
Proven experience and knowledge of project, change and/or process management
Ability to develop positive relationships by understanding and addressing the needs of staff while balancing what is in the best interests of the CLT
Ability to communicate effectively with individuals with varying levels of autonomy and responsibility
Significant experience in developing and overseeing office systems to maximize the efficiency and effectiveness of the organization
Ability to set goals and timelines, to be proactive and set clear expectations for the successful completion of projects and goals
Ability to foster a culture of collaboration, innovation, ambition, continuous improvement and accountability
Demonstrated collaborative leadership approach and a proven ability to foster integration across teams
Outstanding written and verbal communication skills
Experience working in an agile and dynamic environment
Excellent computer skills including MS Office: Excel, Word and PowerPoint
Other duties within the scope and purpose of the position, as needed
Key Responsibilities
As a member of our growing team, your responsibilities will include:
Work with senior managers to develop and execute operational plans to meet the goals of the organization and advance the mission of the CLT
Develop and oversee office systems to maximize the efficiency and effectiveness of the organization
Coordinate the implementation of IT systems appropriate to the scale and sophistication of CLT operations, improving business systems and performance outcomes
Work with external subject matter experts to develop and implement a comprehensive risk management system, including robust cyber-security systems and enhanced control systems, to mitigate internal and external risks, including fraud risk assessment
Coordinate annual insurance renewals and oversee the insurance program to ensure appropriate coverage for properties, officers and directors of the CLT
Liaise with the communications lead, to ensure implementation of a comprehensive communications plan and program
Coordinate office logistics to ensure a stable and welcoming working environment for current and future team members
Coordinate and prepare reports to the executive team as required
Work with senior managers to oversee the implementation of a full suite of policies and procedures to ensure the sound management and administration of the CLT’s operations
Coordinate the recruitment, onboarding, training and professional development of CLT employees
Work with CHF BC to support the governance and management of the CLT’s project societies
Provide administrative and project management support to senior managers in response to RFP’s and other performance improvement initiatives as required
Working Requirements
This position requires frequent interactions with CLT staff and teams from various Housing Central partners and are required to work in the office at least four of five days per week. Candidates have the option to work in the office full-time.
Compensation
$90,000 – $110,000/year. Salary commensurate with experience. Additionally, we offer a comprehensive benefits package including retirement and education allowances.
Established by the Co-operative Housing Federation of BC (CHF BC), CLT is a non-profit social purpose real estate developer creating permanently affordable housing solutions for people, with a focus on co-operative homes. . We currently hold a portfolio of 2,400 homes and commercial spaces valued at over $1.25 billion across Metro Vancouver, the Fraser Valley, and Vancouver Island, with many hundreds more under construction and active development.
Our team of skilled industry professionals is focused on creating and advocating for inclusive communities that members and residents are proud to call home.
Purpose of the Position
Reporting directly to the Executive Director, the Office Administrator will be providing administrative support to the Development, Real Estate and Asset Management and Finance departments, and ensures administrative processes run smoothly for all offices and satellite offices.
Education and Experience
Completion of a post-secondary program in Office Administration
2 years of administrative experience
Experience working in a Real Estate Development, Property Management, or Architectural office will be an asset
Skills and Abilities
Strong problem solving skills
Self-motivated and highly proactive
Strong planning, time management and organizational skills
Strong verbal and written presentation skills including the ability to communicate complex ideas in a simple way and tailor messages and presentation styles to multiple audiences
Strong knowledge of SharePoint
Knowledge of Microsoft products (Excel, Word, PowerPoint, etc.)
Ability to travel within the Lower Mainland
Willingness to learn and gain strong knowledge on co-op housing and the Community Land Trust
Key Responsibilities
As a member of our growing team, your responsibilities will include:
Provide administrative support to the Executive Director and Directors
Coordinate meetings, training sessions, and events
Handle correspondence, including emails and phone calls, with professionalism and discretion
Manage office supplies and ensure a well-organized and efficient work environment
Provide logistical support for events when needed
Distribute incoming mail regularly, and assist with mailing out cheques
Travelling between co-op sites to ensure offices are set up efficiently
Deliver and pick up correspondence and supplies from stakeholders and vendors
Participate in organizational wide committees
Set up and maintain manual and computerized information filing systems
Act as the administrator for the SharePoint Integrated System
Coordinate and liaise with CHF BC Shared Services and administrative staff from our other entities
Working Requirements
As the Office Administrator will need to provide in-person support, this is an in-office position, with travelling to events and between sites.
Compensation
$55,250 – $65,000/year. Salary commensurate with experience. Additionally, we offer a comprehensive benefits package including retirement and education allowances.
Established by the Co-operative Housing Federation of BC (CHF BC), CLT is a non-profit social purpose real estate developer creating permanently affordable housing solutions for people, with a focus on co-operative homes. . We currently hold a portfolio of 2,400 homes and commercial spaces valued at over $1.25 billion across Metro Vancouver, the Fraser Valley, and Vancouver Island, with many hundreds more under construction and active development.
Our team of skilled industry professionals is focused on creating and advocating for inclusive communities that members and residents are proud to call home.
Purpose of the Position
The Building Caretaker is responsible for keeping buildings in the CLT portfolio clean, orderly, and in good condition.
Skills and Abilities
The successful candidate will have proven experience providing maintenance services and cleaning in residential buildings.
Reliable with excellent customer service skills
Flexible, friendly and has a professional attitude
Able to work under pressure in a fast-paced environment
Team player who can build effective working relationships with co-workers
Familiar with multiple communication platforms and relevant mobile phone functions, such as e-mailing, text messaging, photo taking, and the general use of mobile applications
Complete tasks independently in a timely manner with minimal supervision
Working Requirements
This is a fulltime position with regular working hours
The Caretaker is expected to handle a variety of maintenance requests across CLT’s building portfolio.
This position is primarily located onsite at CLT buildings. Flexibility to work onsite across the Lower Mainland is required
Passing a Vulnerable Sector Check is required for this role
Flexibility to work outside of the regular work week (i.e. holidays/evenings/weekends) when needed to meet operational needs. This includes being available for on-call building emergencies and after-hours emergency rotations.
Access to a vehicle with a valid BC driver’s license.
You must have your own basic tools
Ability to climb ladders and stairs, work with your hands in a precise manner, kneel, push/pull objects, and walk and stand for long periods of time.
Key Responsibilities
The major responsibilities of this position include, but are not limited to:
Performing day-to-day janitorial duties for the building including dusting, mopping, vacuuming and sweeping
Conducting daily, weekly, and monthly walk throughs, as needed
Cleaning walls, carpets, accessible windows, furniture, baseboards and other items to maintain a clean and safe environment for members and staff
Perform routine maintenance tasks such as changing light bulbs
Maintaining cleanliness of all indoor common areas such as lobby and elevators, laundry rooms, hallways, stairs, office and amenity and common rooms
Cleaning and preparing units for new occupants/members.
Cleaning all outdoor areas including picking up litter
Keeping garbage collection areas clean and helping the facilitation of an effective recycling program
Completing cleaning checklists while keeping them up-to-date
Assisting and identifying building deficiencies and tracking ongoing and finished work
Keeping emergency exits and building walkways clear of hazards
Reporting to the Property Manager any situation that is considered dangerous for evaluation and making suggestions to ensure a safe working environment
Stock and maintain supply rooms and inform the Property Manager about the building equipment and supply needs
Follow all health and safety guidelines and regulations
Assisting with security and safety measures by performing tasks such as locking doors after operating hours and checking electrical appliances use to ensure that hazards are not created
Performing routine maintenance on building systems, if required, as well as duties including:
Basic plumbing & heating
Carpentry
Lock replacements
Painting
Drywall repairs
Routine electrical repairs
Routine appliance repairs
Tile work, caulking and grouting
Garbage removal
Grounds work
Roof and drains cleaning, when safe
Participating in maintenance projects and unit turn-over maintenance
Providing feedback and assisting the Property Manager in optimizing and maintaining standard operating procedures and work instructions, as well as the work order management system and corresponding mobile application
Performing other related duties as required
Compensation
$51,000 – $60,000/year. Salary commensurate with experience. Additionally, we offer a comprehensive benefits package including retirement and education allowances.
