Creating and preserving affordable housing – with passion and purpose.
Our cultureJoin our knowledgeable and mission-focused team of professionals dedicated to creating, preserving and managing permanently affordable homes in BC.
Community Land Trust (CLT) is the social-purpose real estate developer owned by British Columbia’s co-operative housing sector. We champion housing solutions that create, preserve and steward permanently affordable homes for people and households of all ages, incomes, abilities, ethnicities, sexual orientations and gender identities.
Aligned with the purpose and goals of the Co-operative Housing Federation of BC, our team of skilled industry professionals is focused on creating, preserving and advocating for co-operative communities residents are proud to call home.
Open positionsAre you ready to help make a difference?
Maintenance Manager
Location
Vancouver, British Columbia
Application Deadline
Ongoing
organizational overview
Based in Vancouver, Community Land Trust (CLT) is a social purpose real estate developer focused on creating communities’ people are proud to call home. Established in 2015, CLT is a member of the CHF BC group of social enterprises. CLT stewards its real estate, asset management, development, and finance portfolios with access to shared corporate services of the CHF BC group.
CLT currently has more than 34 co-ops in their portfolio, with more than 2,700 occupied homes and another 1,200 homes in development or under construction in Victoria, Abbotsford, Maple Ridge, Vancouver, Surrey, New Westminster, Burnaby, Coquitlam, Kelowna and North Cowichan.
Over the past 10 years, CLT has grown significantly, building their own real estate, development, asset management, and finance divisions. Today, CLT has a real asset portfolio of approximately $1.25 billion, with $45 million in operating budgets and a team of 48 staff.
Our team of skilled industry professionals is focused on creating and advocating for inclusive communities that residents are proud to call home.
overview of responsibilties
The Maintenance Manager is responsible for the efficient and cost-effective operation of maintenance and repair services across the full portfolio of CLT buildings. This position is for an on-the-ground, hands-on, collaborative, and accountable working manager who can lead a small team of maintenance technicians and custodial staff.
Reporting to the Director of Housing Operations, the Maintenance Manager works closely with the Property Managers and Building Managers to ensure the smooth and optimal operation of building systems and components while maintaining ongoing compliance with applicable codes and life safety standards. The Maintenance Manager will also ensure that the preventative, corrective and breakdown maintenance, custodial care, and renovations are handled efficiently and in a professional manner.
The major responsibilities of this position include, but are not limited to:
MAINTENANCE MANAGEMENT
Manage and delegate routine maintenance work orders and urgent building issues; Identify building maintenance needs, plan and oversee building maintenance activities and schedules for daily, preventative and annual maintenance, and ensure that building work is completed on time and on budget
Recognize and appropriately respond to emergency situations, including but not limited to providing input and assisting with developing after-hours response and participating in on-call after-hours emergency rotations
Contracting and supervising temporary or third-party personnel to ensure duties are effectively performed
Communicate with contractors and other parties involved with repair and maintenance activities
Work closely with the Property Managers and Building Managers on conducting in-unit pre-move out inspections, and coordinating work relating to member move ins/move outs
Recommend and assist with capital upgrades and projects
PROCEDURES, POLICIES & STANDARDIZATION
Develop, implement, and continuously improve Standard Operating Procedures (SOPs) for preventive maintenance, work order triage, emergency response, unit turnovers, contractor management, inventory control, and quality inspections
Oversee security and entry systems to ensure that they are updated on a timely basis
Ensure routines and logbooks are accurate and up to date by overseeing maintenance records and providing reports on work orders status
Provide input and assist in creating, maintaining and updating building policies, procedures, and budgets
Provide operational support for new buildings added to the portfolio, ensuring seamless integration and ongoing maintenance to uphold performance standards.
Ensure that buildings meet applicable codes and life safety standards, have necessary permits and pass inspections
Conducting regular health and safety risk assessments to identify building/equipment hazards
Bring forward issues and risk management concerns for review to the Director of Housing Operations and Building Managers
Other related responsibilities as required
LEADERSHIP & PERFORMANCE MANAGEMENT
Provide leadership, direction, mentoring, and recognition for direct reports; Lead weekly team meetings and monitor tasks to ensure work is on track
Design and deliver a structured training program for maintenance & custodial staff (orientation, safety, building systems, resident interaction, and SOP compliance), including refresher training and toolbox talks
Actively participate in the positive development of other facilities and maintenance team members and the development of technical knowledge within the team
Lead hiring, onboarding, scheduling, and performance management for maintenance technicians and custodial staff, including goal-setting, coaching, development plans, and progressive discipline as required.
Establish clear performance expectations and service standards (response times, quality benchmarks, resident communication standards) and hold team accountable through regular check-ins and documented follow-up
QUALIFICATIONS
Post-secondary education in building maintenance, construction trades, or a related technical field (or equivalent combination of education and experience).
Minimum 6+ years of progressive experience in maintenance of residential or multi-unit properties.
Minimum 2+ years of supervisory experience with a strong track record of leading and guiding maintenance technicians and custodial staff
Demonstrated knowledge of property and asset management best practices.
Experience supervising maintenance teams and coordinating third-party contractors.
Familiarity with building codes, life safety standards, and health & safety regulations.
Experience with or knowledge of housing co-ops is considered an asse
OTHER SKILLS & ABILITIES
Strong leadership and team management skills, including mentoring and performance oversight.
Advanced proficiency in Microsoft Office Suite, Outlook, and property management software, preferably Yardi Voyager.
Ability to read and interpret maintenance contracts, technical manuals, and compliance documents.
Excellent problem-solving and decision-making skills, especially in emergency situations.
Strong organizational skills with the ability to prioritize tasks and manage multiple projects under pressure.
Effective communication skills for interacting with staff, contractors, and residents.
Adaptability and resilience in a fast-paced, growing organization.
Hands-on technical aptitude for troubleshooting building systems and components.
Working CONDITIONS & Requirements
Primarily onsite role across CLT’s building portfolio across the Lower Mainland.
Flexibility to work evenings, weekends, and holidays as required; participation in on-call emergency rotations.
Ability to travel within the Lower Mainland; valid BC driver’s license and access to a reliable vehicle.
Successful completion of a Criminal Record Check.
Physical capability to perform maintenance tasks, including climbing ladders, kneeling, lifting up to 50 lbs, and prolonged standing/walking.
WHAT WE OFFER
At Community Land Trust, we don’t just offer jobs, we offer purpose-driven careers with perks that support your well-being and growth. Here’s what’s in it for you:
Mission-Driven Impact: Be part of a non-profit making waves in the housing industry and driving real change.
Co-op Community Engagement: Connect with Co-op members and attend federation events, including educational conferences, to deepen your understanding of the Co-op housing landscape.
Team Celebrations: Enjoy regular company and staff events that foster connection and fun.
Comprehensive Health Coverage: Extended health benefits to keep you and your loved ones well.
Wellness Days: Generous paid days off in addition to annual vacation to recharge and prioritize your mental and physical health.
RRSP Matching: We invest in your future with matching contributions to your retirement savings.
Hybrid Work Options: Blend remote and in-office work for optimal balance.
Extra Holiday Time: Paid time off between Christmas and New Year’s, on top of your annual vacation.
COMPENSATION
$88,000- $102,000 annually. Salary commensurate with experience. In addition, we offer a comprehensive benefits package.
EMPLOYMENT TYPE
Full-time, 40 hours per week
Equity, Diversity, and Inclusion
CLT Development Services Society is an equal opportunity employer. We hire based on merit and are strongly committed to equity, diversity and accessibility. Upon request accommodation will be provided throughout the recruitment, selection and/or assessment process to applicants with disabilities. We value diversity and encourage applications from individuals of all backgrounds and experiences.
We thank all applicants for their submissions, however, only persons selected for an interview will be contacted.
Based in Vancouver, Community Land Trust (CLT) is a social purpose real estate developer focused on creating communities’ people are proud to call home. Established in 2015, CLT is a member of the CHF BC group of social enterprises. CLT stewards its real estate, asset management, development, and finance portfolios with access to shared corporate services of the CHF BC group.
CLT currently has more than 34 co-ops in their portfolio, with more than 2,700 occupied homes and another 1,200 homes in development or under construction in Victoria, Abbotsford, Maple Ridge, Vancouver, Surrey, New Westminster, Burnaby, Coquitlam, Kelowna and North Cowichan.
Over the past 10 years, CLT has grown significantly, building their own real estate, development, asset management, and finance divisions. Today, CLT has a real asset portfolio of approximately $1.25 billion, with $45 million in operating budgets and a team of 48 staff.
Our team of skilled industry professionals is focused on creating and advocating for inclusive communities that residents are proud to call home.
overview of responsibilities
The Property Administrator provides portfolio-level administrative and operational support across the portfolio. This role strengthens operational consistency, compliance adherence, and resident service delivery across the portfolio by supporting the Property Manager and Building Managers with structured administrative processes, resident communications, governance coordination, and operational tracking.
The position is designed to enhance portfolio efficiency, improve resident service responsiveness, and free up Property Manager capacity for higher-level oversight and strategic portfolio growth. This role is part of a structured growth pathway toward Building Manager or Junior Property Manager positions.
Key Responsibilities of this position include, but are not limited to:
PORTFOLIO ADMINISTRATION & COMPLIANCE SUPPORT
Maintain organized digital and physical records for assigned properties
Track lease documentation, renewals, income verification cycles, and compliance deadlines
Support preparation of internal reports and documentation required by leadership or funders
Maintain standardized forms, trackers, and filing systems
Assist in coordinating move-in and move-out processes and documentation
FINANCIAL & LEASING SUPPORT
Assist with housing charge tracking and coordination of follow-ups
Support invoice tracking, coding, and documentation collection
Assist with vacancy advertising coordination and application intake
Prepare leasing documentation packages for review and approval
OPERATIONAL COORDINATION
Coordinate contractor access across sites in collaboration with Building Managers
Support inventory tracking and small procurement coordination
Provide administrative coverage support during staff absences
Assist in implementing standardized operational procedures across the portfolio
GOVERNANCE & BOARD SUPPORT
Assist in preparing board packages, AGM materials, and meeting documentation
Support meeting logistics and maintain governance-related records
Track follow-up items arising from board meetings
Provide structured administrative support to Building Managers, as required
QUALIFICATIONS
Minimum of 3–5 years of progressive administrative experience, preferably within property management, housing, or community‑based environments
Strong organizational, time‑management, and attention‑to‑detail skills, with the ability to manage shifting priorities across multiple sites
Demonstrated ability to communicate effectively and professionally with residents, boards, contractors, and internal stakeholders, including the ability to resolve issues and navigate conflict
Excellent interpersonal skills, including sound judgment, tact, integrity, discretion, and patience
Proven ability to communicate clearly and effectively in both written and spoken English
Ability to maintain confidentiality and uphold a professional business demeanor at all times
Knowledge of co‑operative housing and governance principles considered an asset
Proficiency in Microsoft Office and property management software; experience with Yardi or similar systems preferred
Working Requirements
Flexibility to attend occasional evening board meetings or operational matters as required (i.e. statutory holidays, weekends and evenings) in order to fill operational requirements
Flexibility to work on-site in the office of multiple housing co-operatives with frequent activities and travel in and around the Lower Mainland
WHAT WE OFFER
At Community Land Trust, we don’t just offer jobs, we offer purpose-driven careers with perks that support your well-being and growth. Here’s what’s in it for you:
Mission-Driven Impact: Be part of a non-profit making waves in the housing industry and driving real change.
Co-op Community Engagement: Connect with Co-op members and attend federation events, including educational conferences, to deepen your understanding of the Co-op housing landscape.
Team Celebrations: Enjoy regular company and staff events that foster connection and fun.
Comprehensive Health Coverage: Extended health benefits to keep you and your loved ones well.
Wellness Days: Generous paid days off in addition to annual vacation to recharge and prioritize your mental and physical health.
RRSP Matching: We invest in your future with matching contributions to your retirement savings.
Hybrid Work Options: Blend remote and in-office work for optimal balance.
Extra Holiday Time: Paid time off between Christmas and New Year’s, on top of your annual vacation.
COMPENSATION
$55,000- $70,000 annually. Salary commensurate with experience. In addition, we offer a comprehensive benefits package.
EMPLOYMENT TYPE
Full-time, 40 hours per week
Equity, Diversity, and Inclusion
CLT Development Services Society is an equal opportunity employer. We hire based on merit and are strongly committed to equity, diversity and accessibility. Upon request accommodation will be provided throughout the recruitment, selection and/or assessment process to applicants with disabilities. We value diversity and encourage applications from individuals of all backgrounds and experiences.
We thank all applicants for their submissions, however, only persons selected for an interview will be contacted.
Community Land Trust (CLT) is a social purpose real estate developer creating permanently affordable housing solutions for people, with a focus on co-operative housing. We currently hold a portfolio of 3,000 homes and commercial spaces across Metro Vancouver, the Fraser Valley, and Vancouver Island, with many more under construction and active development.
Our team of skilled industry professionals is focused on creating and advocating for inclusive communities that residents are proud to call home.
Purpose of the Position
The Building Manager is responsible for the day-to-day management and maintenance coordination of the housing co-operative. They are the first on-site point of contact and respond diligently and expeditiously to all inquiries, concerns or emergencies that occur during regular business hours. They are also responsible for carrying out policies and procedures determined by the Board of Directors and as directed by the co-op representative(s).
KEy responsibilities
The full-time Building Manager works on-site at housing cooperatives throughout the Lower Mainland and your responsibilities will include:
MaintenanceCoordination
Performing daily, weekly and monthly inspections of the property, as required (both interior and exterior)
Performing unit inspections on an annual basis and as needed during member turnover
Receiving and coordinating building maintenance work orders for member/resident units
Managing contractor scope of work and obtaining contractor quotes, monitoring their performance and attendance on site
Coordinating access to member/resident units for preventative, regular and urgent maintenance issues as required
Administration Coordination
Effectively and accurately communicating information between the co-op Board of Directors and the appropriate CLT team
Responding to member/resident inquiries and complaints with the goal of resolving matters in a timely manner
Maintaining records and preparing correspondence and notices
Advertising vacant units and filling the vacancies
Assisting the Board by addressing inquiries or concerns that pertain to co-op rules, procedures, operating agreements, budgets, and any other documents
Preparing and presenting monthly management and maintenance reports to the co-op’s Board of Director
Attending the Annual General Meeting (AGM) of the co-operative, board meetings, and other evening meetings or events as necessary
Processing member’s electronic payments and ensuring effective arrears management
Administering the petty cash fund
Facilitating the month-end process by accurately recording and processing transactions and submitting to the accounting team
Performing other duties as appropriate
Qualifications
Degree or diploma in Business Administration, Real Estate Management, or Property Management or equivalent experience in a related field
Strong knowledge of building systems and project coordination experience
Experience working with multi-unit residential buildings or strata buildings
Experience with or knowledge of housing co-ops is consider an asset
Demonstrated knowledge of co-operative governance is considered an asset
Basic bookkeeping knowledge and familiarity with accounting principles
Experienced computer user, with an emphasis on MS Windows (Word, Excel, Outlook)
Demonstrated ability to communicate effectively with spoken and written English
Effective communication skills with residents and contracted maintenance personnel with the goal of achieving results and resolving conflict
Strong time management and organization skills
Effective problem solving and critical thinking skills
Reliability, accuracy and attention to details
Excellent interpersonal skills, including judgement, tact, integrity and patience
Ability to maintain confidentiality and a professional business demeanor
Working Requirements
If required, the ability to work on-site and/or remotely during hours that are outside of the regular workweek (i.e. statutory holidays, weekends and evenings) in order to fill operational requirements
Flexibility to work on-site in the office of multiple housing co-operatives with frequent activities and travel in and around the Lower Mainland
Access to a vehicle and a valid BC drivers license is required
COMPENSATION
$65,000- $70,000 annually. Salary commensurate with experience. In addition, we offer a comprehensive benefits package, including retirement, and education allowances.
WHAT WE OFFER
At Community Land Trust, we don’t just offer jobs, we offer purpose-driven careers with perks that support your well-being and growth. Here’s what’s in it for you:
Mission-Driven Impact: Be part of a non-profit making waves in the housing industry and driving real change.
Co-op Community Engagement: Connect with Co-op members and attend federation events, including educational conferences, to deepen your understanding of the Co-op housing landscape.
Team Celebrations: Enjoy regular company and staff events that foster connection and fun.
Comprehensive Health Coverage: Extended health benefits to keep you and your loved ones well.
Wellness Days: Generous paid days off in addition to annual vacation to recharge and prioritize your mental and physical health.
RRSP Matching: We invest in your future with matching contributions to your retirement savings.
Extra Holiday Time: Paid time off between Christmas and New Year’s, on top of your annual vacation.
Equity, Diversity, and Inclusion
Community Land Trust is an equal opportunity employer. We hire based on merit and are strongly committed to equity, diversity and accessibility. Upon request accommodation will be provided throughout the recruitment, selection and/or assessment process to applicants with disabilities. We value diversity and encourage applications from individuals of all backgrounds and experiences.
